Privacy Policy

1. Introduction

INKCLIC Intelligent Technology (Hong Kong) Limited ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.inkclic.com (the "Site") and use our services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Account information (username, password)
• Payment information (processed securely through Lemon Squeezy)
• LBTI quiz responses (processed anonymously)
• Communication preferences

2.2 Information Collected Automatically

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referral source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns and improve user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Retention

• LBTI Quiz Data: Anonymized data is retained for 30 days unless you request deletion earlier
• Account Information: Retained for the duration of your account and 12 months after account closure
• Payment Information: Retained as required by law (typically 7 years for financial records)
• Contact Information: Retained until you request deletion or opt-out

5. Your Rights (GDPR & CCPA)

5.1 GDPR Rights (EU/EEA Residents)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

5.2 CCPA Rights (California Residents)

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

6. How to Exercise Your Rights

To exercise any of the above rights, please contact us at:

• Email: [email protected]
• Phone: +852 4619 3390
• Address: Room 5A-1, 17th Floor, Phase 2, Yijing Plaza, 10 Changyu Street, Cheung Sha Wan, Kowloon, Hong Kong

We will respond to your request within 30 days (or as required by applicable law).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Third-Party Services

We use the following third-party services:

• Lemon Squeezy: Payment processing (see their privacy policy at lemonsqueezy.com)
• Analytics Services: To understand how users interact with our site

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after such modifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: